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  • IT Support & Digital Security

    Leveraging Cloud-Based Single Sign-On (SSO) for User Simplicity

    ByAdmin November 27, 2025

    Improving Both Security and Productivity Single Sign-On (SSO) allows a user to log in once with one set of credentials to access all company-sanctioned applications and services (e.g., email, CRM, HR software). This uses identity management platforms like Okta, Azure AD, or specialized local services. SSO Benefits **Enhanced Security:** Forces users to use one, strong…

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  • IT Support & Digital Security

    Monitoring Network Performance: Tools for Kenya-Based IT Managers

    ByAdmin November 27, 2025

    Identifying Bottlenecks Before They Cause Downtime Network performance monitoring (NPM) allows IT managers to track bandwidth usage, latency, device health, and application response times. This is vital in Kenya where bandwidth can fluctuate, and ISP issues are common. Essential Monitoring Metrics and Tools **Bandwidth Utilization:** Track how much data is being used and by whom….

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  • IT Support & Digital Security

    How to Implement a Clean Desk Policy for Physical Security

    ByAdmin November 27, 2025

    Preventing Opportunity Theft and Visual Hacking A clean desk policy mandates that employees must clear their desks of all sensitive papers, removable media, and login details before leaving their workstation for any significant period. This is a simple, no-cost way to significantly boost both physical and digital security. Key Elements of the Policy **Lock Everything…

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  • IT Support & Digital Security

    The Importance of Regular Hardware and Software Inventory (Asset Management)

    ByAdmin November 27, 2025

    Knowing What You Own and Where It Is IT Asset Management (ITAM) is the practice of tracking and managing the lifecycle of IT assets, from purchase to disposal. Accurate inventory is the foundation for budgeting, maintenance, and, most critically, security. Key Components of ITAM **Hardware Inventory:** A detailed list of all devices (laptops, monitors, servers,…

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  • IT Support & Digital Security

    Future-Proofing Your Office: Preparing for 5G and IoT Integration

    ByAdmin November 27, 2025

    The Next Wave of Connectivity As 5G networks become more prevalent across Africa, and the Internet of Things (IoT) brings more connected devices into the workplace (smart printers, cameras, climate control), IT infrastructure must adapt to handle the speed and the new security threats. Preparation Steps **Network Segmentation:** Isolate all IoT devices (which are often…

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  • IT Support & Digital Security

    Final Checklist: Essential IT Security Measures for Every Kenyan SME

    ByAdmin November 27, 2025

    Your Security Action Plan Based on the 100 posts developed, this is the condensed, high-priority list of IT security measures every Small to Medium Enterprise (SME) in Kenya should have in place to achieve a resilient and compliant operation: The Top 5 Security Essentials **Implement 3-2-1 Backups:** Ensure all critical data is backed up (3…

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  • IT Support & Digital Security

    The 3-2-1 Backup Rule: Ensuring Data Recovery in Kenyan Businesses

    ByAdmin November 27, 2025

    The Gold Standard for Data Redundancy The 3-2-1 backup strategy is globally recognized as the most reliable way to protect against data loss from hardware failure, human error, ransomware, or natural disaster. For Kenyan businesses facing unreliable power and increasing cyber threats, adhering to this rule is critical. Breaking Down the 3-2-1 Rule **3 Copies…

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  • IT Support & Digital Security

    Selecting a Reliable Internet Service Provider (ISP) for Corporate Needs

    ByAdmin November 27, 2025

    The Backbone of Modern Business For corporate operations in Kenya, internet reliability is often more critical than speed. Downtime due to poor connectivity severely impacts customer service and transaction processing. When choosing an ISP, look beyond the advertised speed. Critical Factors for ISP Selection **Service Level Agreement (SLA):** A robust SLA is crucial. It defines…

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  • IT Support & Digital Security

    Understanding the Threat: Common Types of Phishing Scams in Kenya

    ByAdmin November 27, 2025

    The Human Element of Cybersecurity Phishing remains one of the most successful methods for compromising corporate networks, as it targets the employee rather than the system’s firewall. Scammers in Kenya often localize their tactics to increase credibility. Common Localized Phishing Types **CEO Fraud/Business Email Compromise (BEC):** An email appears to come from a senior executive…

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  • IT Support & Digital Security

    Cloud Computing vs. Local Servers: Which is Right for Your Data?

    ByAdmin November 27, 2025

    Evaluating Infrastructure Choices The decision between storing data on a physical server in your office (local/on-premise) or using remote internet-based infrastructure (cloud computing) is fundamental to IT strategy, especially considering Kenya’s unique constraints. Cloud Computing (AWS, Azure, Google Cloud) **Pros:** Excellent scalability, high redundancy (built-in 3-2-1 backup), no capital expenditure (CAPEX) on hardware, and accessible…

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